Need Help? Contact Us

If you need a hand, Fantasino support is ready to assist with account-related queries, verification, withdrawals, technical concerns or general feedback. Our team can guide you through registration, bonus activation and payment steps, and help with site issues. Reach out via live chat for a quick reply, or email for detailed enquiries. We aim to respond promptly and will follow up by email where further information is required. Our team can also advise on security checks and responsible gambling tools.

Department	Contact
Customer support	[email protected] (live chat available, typical reply within 30 minutes)
General enquiries	[email protected] (email responses within 24 hours)
Affiliate enquiries	[email protected] (partner queries handled Mon–Fri)
Phone	+44 20 7946 0821 (voice support for account issues)
Working hours	Mon–Fri, 09:00–18:00; live chat 24/7

Email Assistance

For detailed requests, account-related issues or any matter requiring documents or explanations, please email Fantasino support at [email protected]. Email is the preferred contact method for complex enquiries as it lets us track information and attach files. Include a clear subject line and current contact details, and provide any relevant account reference to help avoid delays in processing your request.

Submit Your Inquiry

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:8px;font-size:14px;border:1px solid #ccc;border-radius:4px;" /><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" placeholder="How can we help?" required style="padding:8px;font-size:14px;border:1px solid #ccc;border-radius:4px;"></textarea><button type="submit" style="background:#0066cc;color:#fff;border:none;padding:10px 12px;font-size:16px;border-radius:4px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond to most enquiries within one business day. Simple questions are usually handled quickly, while account checks, verification or withdrawal investigations can take longer depending on their complexity. If a case requires extra time we will keep you updated throughout the process and provide an estimated resolution timeframe when available.

Feedback

We’d love to hear your feedback, suggestions or ideas to improve the site. Please share any thoughts on games, payments, promotions or usability. All submissions are reviewed carefully by our team and used to shape updates and improve the user experience. Your input helps us prioritise fixes and new features, so please keep your feedback coming.