Fantasino Casino Responsible Gambling

At Fantasino we take safer gambling seriously. Our priority is player safety and helping you keep full control of your play. This page explains the measures we provide, the tools you can use on your account and where to turn for professional support if you need it.

Player protection principles

We believe gambling should be a controlled, enjoyable activity. We operate a minimum-age verification and identity checks to protect vulnerable players. We also monitor account activity for signs of risky behaviour and will reach out if we have concerns.

Activity-control tools

Deposit limits

You can set deposit limits on your account to control how much you add over a set period. Limits are adjustable in your account settings and can be applied on a daily, weekly or monthly basis.

Loss limits

Loss limits let you cap how much you can lose in a set period. These limits help prevent chasing losses and are applied to your real-money balance. Changes may be subject to a short waiting period for your protection.

Time limits and session control

Set session reminders or maximum session lengths to manage how long you play in a single sitting. You can also enable enforced cool-offs if you want a short break from play.

Account breaks and self-exclusion

If you need a longer break you can activate a self-exclusion for a period that suits you. During self-exclusion your account will be closed to gambling access. We will provide information on reactivation policies when the exclusion expires.

Recognising signs of problem gambling

• Spending more time or money than planned
• Chasing losses or changing bets to recover money
• Neglecting work, family or social commitments
• Using gambling to escape stress or worries
• Hiding gambling activity from others

Practical tips for staying in control

• Set clear deposit and loss limits before you start
• Use session reminders and take regular breaks
• Only gamble with money you can afford to lose
• Keep a record of play - time and spending - to spot patterns
• Talk to someone you trust if gambling is causing stress

Professional help and support organisations

If gambling is causing harm, speak to a professional. In the UK organisations such as GamCare and BeGambleAware offer confidential advice and treatment options. You can also contact your GP or local health services for further support. If you need immediate help, consider reaching out to national helplines or local support services.

Contacting our team

If you want to discuss limits, request self-exclusion or need more information about safer gambling tools, contact our support team via the help section in your account. We will treat requests promptly and with discretion.