User Terms and Conditions

These Terms and Conditions describe the rules that apply when you use Fantasino. They set out the relationship between us and our users, explain what we expect from players, and describe the rights we reserve to operate and manage the platform. By registering or using the site you accept these terms and any related policies that we publish.

Account responsibilities

You are responsible for the accuracy of information on your account and for keeping your login details secure. Only one account per person is permitted. We may require identity and age verification when you register or before any withdrawal is processed. If you suspect unauthorised access to your account you must notify us immediately. We reserve the right to suspend, restrict or close accounts where fraudulent activity, bonus abuse or a breach of these terms is suspected.

Eligibility requirements

To use Fantasino you must be at least 18 years old and located in a country where our services are available. Access from restricted jurisdictions is not permitted. We may ask for proof of identity, address and payment method at any time. Failure to provide acceptable documentation may result in account closure and forfeiture of any pending withdrawals.

Acceptable platform use

Use of the site must be lawful and honest. You must not attempt to manipulate games, collude, use bots or otherwise interfere with normal platform operations. Chargebacks, collusion and exploitation of promotional terms are prohibited. If we detect suspicious behaviour we may withhold funds pending investigation and refuse or cancel bets and bonus awards where rules have been breached.

General bonus and promotion rules

Promotions, including welcome offers and free spins, are subject to specific terms published with each promotion. Wagering requirements, eligible games, maximum bet limits and excluded payment methods will be shown in the promotion terms. Where applicable, wagering must be completed before funds are withdrawn. We may void bonuses or recover bonus funds if we reasonably suspect abuse or non-compliance with promotion rules.

Deposits and withdrawals

Minimum deposits start at £10. We support a range of payment methods; availability may vary by country and method. Withdrawals are processed only after verification checks and may be subject to pending review times. Typical checks require 24-48 hours; e-wallet and crypto withdrawals may be faster once approved. Withdrawal limits apply to accounts - for example, limits around £850 per day, £4,250 per week and £10,200 per month may be in force. We will not process withdrawals to third-party accounts and reserve the right to apply fee disclosures where relevant.

Dispute resolution

If you have a complaint please contact our support team and provide full details. We will investigate and aim to reach a resolution promptly. If a dispute cannot be resolved directly you may seek independent advice or mediation. Continued use of the site during a dispute does not waive either party’s rights under these terms.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified via the site or by email where you have provided contact details. Continued use of Fantasino after changes are published constitutes acceptance of the updated terms. Please check this page regularly to remain informed.